Effective date: September 24, 2026
The Setup Social LLC, a California limited liability company (“The Setup Social,” “we,” “us,” or “our”) respects your privacy and wants you to understand what information we collect, why we collect it, how we use and disclose it, and the choices available to you.
This Privacy Policy applies to information collected through our website, event registration process, personality questionnaire, communications, and events.
Depending on how you interact with The Setup Social, we may collect the following information.
We may collect:
We may collect:
We collect responses to our personality questionnaire.
The questionnaire is designed to help us understand aspects of your personality, communication style, interpersonal tendencies, and how you tend to interact with others for the purpose of organizing events and facilitating personality-based introductions.
The questionnaire is about who you are and how you tend to interact with others. It is not intended to determine who you should date or guarantee a particular introduction or outcome.
When you purchase a ticket, your payment may be processed by a third-party payment processor, such as Stripe.
The payment processor may collect and process your payment card information directly. We may receive transaction information such as payment status, transaction identifier, purchase amount, refunds, and other information necessary to administer your purchase.
We do not intentionally request or store full payment card numbers when the applicable payment processor handles that information directly.
We may collect photographs and video recordings taken at our events.
Our website and technology providers may automatically collect certain technical information, such as:
The specific information collected may depend on the technologies used on our website.
We may collect information:
We may use personal information to:
We will not use personal information for materially different purposes without providing additional notice where required by applicable law.
We may use your phone number for two different types of communications.
When you register for an event, we may use your phone number to send communications necessary or useful for your participation in that event.
These communications may include:
Message and data rates may apply.
Separately, you may choose to receive text messages about future The Setup Social events.
If you opt in to these communications, we may send you up to 4 marketing or future-event messages per month.
Consent to receive promotional text messages is not a condition of purchasing a ticket, registering for an event, or participating in The Setup Social.
You may opt out of promotional text messages at any time by replying STOP. You may reply HELP for help.
We do not sell your phone number or provide your phone number to third parties for their own independent marketing purposes.
We may disclose your phone number to service providers, such as messaging providers, when necessary to send communications on our behalf.
Your questionnaire responses may be used to understand aspects of your personality, communication style, interpersonal tendencies, and how you tend to interact with others.
We use this information for purposes including organizing events and facilitating personality-based introductions.
The questionnaire is not a clinical or psychological assessment and does not provide a diagnosis.
We do not guarantee that questionnaire-based introductions will result in compatibility, attraction, friendship, a date, or a relationship.
Your questionnaire responses may be reviewed by authorized The Setup Social personnel involved in operating events and facilitating introductions.
We do not publicly display your full questionnaire responses.
When we facilitate an introduction between participants, we may share limited information about each participant with the other person.
Depending on the event and introduction format, this may include:
We do not provide another participant with your full questionnaire responses simply because you have been introduced.
We do not share your phone number with another participant as part of an introduction.
Following an event, we may facilitate an exchange of phone numbers or other contact information only when both participants have indicated that they want their contact information shared with each other.
Participants may also independently choose to exchange contact information directly with one another.
A profile photograph may be required as part of registration.
We may use your profile photograph for purposes including:
A registration/profile photograph is separate from promotional event photography described below.
The Setup Social may photograph and record events for marketing, promotional, social media, website, and advertising purposes.
By attending an event, you acknowledge that photography and video recording may occur.
We may provide a process for participants who do not wish to appear in promotional photography or video to notify us.
If you request that we avoid using identifiable promotional photography or video of you, we will make reasonable efforts to honor that request for future use, subject to reasonable legal, technical, and operational limitations.
We cannot guarantee that a participant will never appear incidentally in background or crowd footage.
For more detail, see our Photo & Video Policy.
We do not sell your personal information.
We may disclose personal information when reasonably necessary to service providers that help us operate The Setup Social.
These may include:
For example, we currently may use third-party providers such as Stripe for payment processing, Twilio for communications, and Google services such as Gmail for business communications.
These providers process information as necessary to provide services to us and may also be subject to their own privacy terms and policies.
We may also disclose information when reasonably necessary to protect the rights, safety, security, or property of The Setup Social, our participants, venues, service providers, or others.
We do not sell participant lists to dating companies or other businesses.
Our website may use cookies and similar technologies that are necessary for website functionality, security, and operation.
We may also use analytics technologies to understand how people interact with our website and improve our Services.
We do not currently intentionally use Meta Pixel or Google Analytics for behavioral advertising or analytics. If we introduce analytics or advertising technologies such as Google Analytics, Meta technologies, or similar services, those technologies may collect information about website activity, devices, browsers, and interactions with our website.
Before using personal information for materially different purposes or implementing technologies requiring additional notices or choices under applicable law, we will update our disclosures and provide applicable choices as required.
We do not currently sell personal information.
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.
These purposes may include:
Different categories of information may be retained for different periods.
When information is no longer reasonably necessary, we may delete or de-identify it, subject to applicable legal, accounting, operational, and recordkeeping requirements.
You may request deletion of your account and associated personal information by contacting us, subject to information that we are permitted or required to retain.
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting information over the internet or electronically storing information can be guaranteed to be completely secure.
Depending on applicable law and the nature of your request, you may request to:
Administrative or transactional communications relating to an event, registration, transaction, security issue, or other necessary service communication may still be sent when reasonably necessary.
To make a privacy request, contact help@thesetup.social.
We may need to verify your identity before completing certain requests.
California law may provide California residents with additional rights regarding their personal information.
Depending on whether and how applicable California privacy laws apply to The Setup Social, these rights may include:
The availability and scope of these rights depend on applicable law and the circumstances of the business.
The Setup Social does not currently sell personal information.
If our practices change in a way that creates additional rights or opt-out requirements under applicable California law, we will update this Privacy Policy and provide applicable notices and mechanisms.
To submit a California privacy request, contact help@thesetup.social.
We may need to verify your identity before completing certain requests.
The Setup Social is intended for adults age 18 and older.
Our Services and events are not directed to children, and we do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child in circumstances prohibited by applicable law, we will take appropriate steps to delete it.
Our website or communications may contain links to websites or services operated by third parties.
Third-party services used in connection with The Setup Social may also have their own privacy policies and practices.
We are not responsible for the independent privacy practices of third parties. We encourage you to review their applicable privacy policies.
We may update this Privacy Policy from time to time to reflect changes to our Services, practices, technologies, or legal requirements.
When we make changes, we will update the effective date at the top of this Policy.
Where required by applicable law, we will provide additional notice regarding material changes.
Questions about this Privacy Policy, our privacy practices, or your personal information may be sent to The Setup Social LLC at help@thesetup.social.
The Setup Social may collect the following categories of personal information:
We collect and use this information for purposes including:
Limited information may be shared with another participant when facilitating an introduction, including your name, profile photograph, and personality characteristics or similarities relevant to the introduction.
We do not share your phone number with another participant unless both participants have agreed to the exchange.
We may disclose information to service providers that help us operate our website, registration, payment processing, communications, events, and other business operations.
We do not sell your personal information.
For additional information about our privacy practices and your choices, please review this Privacy Policy.
For privacy questions or requests, contact help@thesetup.social.